Jack Henry survey shows 88% of banks, credit unions plan to raise tech spending

PUBT · 4d ago
Jack Henry survey shows 88% of banks, credit unions plan to raise tech spending
- Jack Henry Strategy Benchmark survey of 193 bank and credit union executives flagged operational efficiency, deposit growth, payment upgrades as top priorities amid economic uncertainty.
- Technology spending plans strengthened, with 88% expecting higher tech budgets over next two years versus 76% last year.
- AI ranked as top planned technology investment at 48%, ahead of digital banking at 38% and data analytics at 32%.
- Payments expansion accelerated, with 94% of CEOs planning to add new payment services within two years, while only 36% reported a formal payments strategy.
- Cryptocurrency support remained limited, with 18% planning stablecoin, tokenized money, or cryptocurrency support by end of 2027, while 3% reported a formal stablecoin strategy.
Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Jack Henry & Associates Inc. published the original content used to generate this news brief via PR Newswire (Ref. ID: 202604281300PR_NEWS_USPR_____CG44582) on April 28, 2026, and is solely responsible for the information contained therein.
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