ISG says enterprises embed AI in procurement to speed cycles, strengthen governance

PUBT · 21h ago
ISG says enterprises embed AI in procurement to speed cycles, strengthen governance
- ISG report finds enterprises shifting procurement from task automation to AI-enabled, data-driven operating models to improve scalability, governance, and business outcomes.
- Organizations are embedding AI into sourcing, contracting, and accounts payable to speed cycle times while reducing operational errors.
- Unified intake models are consolidating procurement requests to improve spend visibility while strengthening policy compliance.
- ISG flags ongoing data stewardship as critical for real-time insight into spending and supplier risk, supporting earlier intervention on delays and potential disruptions.
- ISG Provider Lens 2026 global Procurement Services report evaluates 28 providers across three procurement services segments, with Accenture, Capgemini, Deloitte, Genpact, GEP, HCLTech, IBM, Infosys, and TCS named Leaders across all segments.
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